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Technology Support

Student Chromebooks


APS provides Chromebooks for all students for educational purposes. When a student leaves their current APS school, their Chromebook - and charger - must be turned in to the school that issued it.  The new school will issue a Chromebook to that student upon enrollment.

Students enrolled in CEC classes MUST turn in their devices to CEC.

Students choosing to use a personal device must abide by the APS Acceptable Technology Use Policy.

Please note some teachers will require an APS Chromebook for their assignments or assessments, and it is the student’s responsibility to check out a device well in advance of the day it is needed, as there may not be a device available at the last minute.

Expectations for Device Care

  • Student will not leave the device unattended at any time while at school or in a public place.
  • Student will not remove the District barcode labels or mark the device in any way with markers, stickers, scratches, engravings, etc.
  • Student will not remove the hard drive and/or modify the device’s operating system in any way.
  • Student will not install any unauthorized software or browser extensions.
  • Student will notify school staff as soon as possible if device is lost, stolen or damaged.

Lost or Damaged Student Technology Devices

Current policy requires student technology devices and AC power adaptors to be collected at the end of each school year or upon transfer or disenrollment. Failure to turn in your assigned device may result in the student being charged a replacement cost.

If a device and/or AC power adaptor has been defaced or damaged beyond the normal wear, the student or family may be charged a fee for repairs or replacements. Families may also be charged for replacements if devices are lost or stolen. Students should notify administration as soon as possible of damage or loss so an investigation may take place. The school may withhold the grades, diploma, or transcripts of the student responsible for damage or loss of any technology devices or equipment until the parent/legal guardian or student has paid for the damage or loss.

If your APS Chromebook is not working and you need to swap it, please email Sue Estell, ECA / CEC Tech Support, or visit room B101.

Repair/Replacement Fees

Item Cost
Screen Repair $129
Charging Port Replacement $99
Battery Replacement $99
Keyboard Replacement $99
Complete Chromebook Replacement
(depends upon age of device)
1 year old – $435.00
2 years old – $335.00
3 years old – $235.00
4 years old – $135.00
Charger $45

*Current as of May 2024

Student Use of Technology

At the beginning of each school year, APS asks that every student and their parents/guardians review the district's Acceptable Use of Technology policy and agree to abide by it.

ECA requires students/guardians to sign the Acceptable Use of Technology Agreement Form and submit it prior to checking out a technology device. You may bring the signed form when you come to check out a Chromebook, or you may send it by email to Sue Estell, ECA Tech Support.

How-To Documents

GoGuardian Parent

GoGuardianis one of the programs used by Albuquerque Public Schools to keep our students safe while they are using the Internet.GoGuardian Parentis a mobile app to help keep parents/guardians aware of their student's activity on school-issued ChromeBooksand provide additional controls during out-of-school hours.

The setup directions say that parents/guardianswill be notified at the email address on record, which would be the email address used in ParentVUE.

For more assistance with GoGuardian contact the APS Technology Service Desk at (505) 830-8080, Monday - Friday.

Revised June 17, 2024