Technology Support
Student Chromebooks

Policies
APS provides Chromebooks for all students for educational purposes. If a student transfers to another APS school, their Chromebook - and charger - can follow them to their new school. Students leaving the district must turn in their APS Chromebook upon disenrollment.
Students enrolled in CEC classes MUST turn in their devices to CEC.
Students choosing to use a personal device must abide by the APS Acceptable Use of Technology policy.
Please note some teachers will require an APS Chromebook for their assignments or assessments, and it is the student’s responsibility to check out a device well in advance of the day it is needed, as there may not be a device available at the last minute.
Expectations for Device Care
- Student will not leave the device unattended at any time while at school or in a public place.
- Student will not remove the District barcode labels or mark the device in any way with markers, stickers, scratches, engravings, etc.
- Student will not remove the hard drive and/or modify the device’s operating system in any way.
- Student will not install any unauthorized software or browser extensions.
- Student will notify school staff as soon as possible if device is lost, stolen or damaged.
Lost or Damaged Student Technology Devices
Current policy requires student technology devices and AC power adaptors to be collected at the end of each school year or upon transfer or disenrollment. Failure to turn in your assigned device may result in the student being charged a replacement cost.
If a device and/or AC power adaptor has been defaced or damaged beyond the normal wear, the student or family may be charged a fee for repairs or replacements. Families may also be charged for replacements if devices are lost or stolen. Students should notify administration as soon as possible of damage or loss so an investigation may take place. The school may withhold the grades, diploma, or transcripts of the student responsible for damage or loss of any technology devices or equipment until the parent/legal guardian or student has paid for the damage or loss.
| Item | Cost |
|---|---|
| Screen Repair | $129 |
| Charging Port Replacement | $99 |
| Battery Replacement | $99 |
| Keyboard Replacement | $99 |
| Complete Chromebook Replacement (depends upon age of device) |
1 year old – $435.00 2 years old – $335.00 3 years old – $235.00 4 years old – $135.00 |
| Charger | $45 |
*Current as of May 2024
Student Use of Technology
At the beginning of each school year, APS asks that every student and their parents/guardians review the district's Acceptable Use of Technology policy and agree to abide by it.
How-To Documents
APS Accounts:
Chromebook Updates:
- Checking for Updates on APS Chromebooks (PDF)
- How to Check for Chromebook Updates (Help from Google)
Chromebook Tips:
End of Year Tips:
GoGuardian Parent
GoGuardianis one of the programs used by Albuquerque Public Schools to keep our students safe while they are using the Internet.GoGuardian Parentis a mobile app to help keep parents/guardians aware of their student's activity on school-issued ChromeBooksand provide additional controls during out-of-school hours.
- Informational article about GoGuardian
- GoGuardian Parent page
- App Installation Directions (GDOC)
- YouTube video on getting and using GoGuardian
The setup directions say that parents/guardianswill be notified at the email address on record, which would be the email address used in ParentVUE.
For more assistance with GoGuardian contact the APS Technology Service Desk at (505) 830-8080, Monday - Friday.
Revised July 29, 2025
